Privacy Policy (Aurora VPN)

Updated at October 22nd, 2023

Aurora VPN (“I,” “my,” or “me”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Aurora VPN.

This Privacy Policy applies to my app, and its associated subdomains (collectively, my “Service”) alongside my application, Aurora VPN. By accessing or using my Service, you signify that you have read, understood, and agree to my collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and my Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “I,” “me,” or “my,” it refers to Aurora VPN, that is responsible for your information under this Privacy Policy.
  • Country: where Aurora VPN or the owner/founder of Aurora VPN are based, in this case is Italy
  • Customer: refers to the company, organization or person that signs up to use the Aurora VPN Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Aurora VPN and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by Aurora VPN or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Aurora VPN as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide my content or whose products or services I think may interest you.
  • App/Application: Aurora VPN app, refers to the SOFTWARE PRODUCT identified above.
  • You: a person or entity that is registered with Aurora VPN to use the Services.

Information automatically collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit my platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history, (I sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from my app that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call my Customer Services. I may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of my app for fraud prevention and other purposes. During your visits, I may use software tools such as JavaScript to measure and collect session information including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. I may also collect technical information to help me identify your device for fraud prevention and diagnostic purposes.

I automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use my and other technical information. This information is primarily needed to maintain the security and operation of my platform, and for my internal analytics and reporting purposes.

Sale of Business

I reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Aurora VPN or any of its Corporate Affiliates (as defined herein), or that portion of Aurora VPN or any of its Corporate Affiliates to which the Service relates, or in the event that I discontinue my business or file a petition or have filed against me a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

I may disclose information (including personal information) about you to my Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Aurora VPN, whether by ownership or otherwise. Any information relating to you that I provide to my Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Italy without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of Italy, excluding its conflicts of law rules, shall govern this Agreement and your use of the app. Your use of the app may also be subject to other local, state, national, or international laws.

By using Aurora VPN or contacting me directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with my app, or use my services. Continued use of the app, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated my Privacy Policy to provide you with complete transparency into what is being set when you visit my site and how it’s being used. By using my Aurora VPN, registering an account, or making a purchase, you hereby consent to my Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Aurora VPN. I am not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, my Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on my platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This app may contain third party advertisements and links to third party sites. Aurora VPN does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

Advertising keeps Aurora VPN and many of the websites and services you use free of charge. I work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Aurora VPN of the third party sites, goods or services. Aurora VPN takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the app and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it’s really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.

Cookies

Aurora VPN uses “Cookies” to identify the areas of my app that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. I use Cookies to enhance the performance and functionality of my app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as I would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on my app correctly or at all. I never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block my essential cookies and prevent my app from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser’s help menu for more information.

Remarketing Services

I use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your app. It allows your company to seem like they’re “following” people around the internet by serving ads on the websites and platforms they use most.

Payment Details

In respect to any credit card or other payment processing details you have provided us, I commit that this confidential information will be stored in the most secure manner possible.

Kids’ Privacy

I do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided me with Personal Data, please contact Us. If I become aware that I have collected Personal Data from anyone under the age of 13 without verification of parental consent, I take steps to remove that information from my servers.

Changes To My Privacy Policy

I may change my Service and policies, and I may need to make changes to this Privacy Policy so that they accurately reflect my Service and policies. Unless otherwise required by law, I will notify you (for example, through my Service) before I make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

I may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that Aurora VPN shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Aurora VPN does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Information about General Data Protection Regulation (GDPR)

I may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of my Privacy Policy I am going to explain exactly how and why is this data collected, and how I maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. My customers’ data is important irrespective of where they are located, which is why I have implemented GDPR controls as my baseline standard for all my operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it’s simply the right thing to do. At Aurora VPN I strongly believe that your data privacy is very important and I already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject’s Rights – Data Access, Portability and Deletion

I am committed to helping my customers meet the data subject rights requirements of GDPR. Aurora VPN processes or stores all personal data in fully vetted, DPA compliant vendors. I do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, I dispose of all data in accordance with my Terms of Service and Privacy Policy, but I will not hold it longer than 60 days.

I am aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. I got you! We’ve been set up as self service from the start and have always given you access to your data and your customers data. My customer support team is here for you to answer any questions you might have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires me to disclose categories of Personal Information I collect and how I use it, the categories of sources from whom I collect Personal Information, and the third parties with whom I share it, which I have explained above.

I am also required to communicate information about rights California residents have under California law. You may exercise the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information I collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which I collect Personal Information; and (4) specific pieces of Personal Information I have collected about you.
  • Right to Equal Service. I will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request to close your account and I will delete Personal Information about you that I have collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact us.

I do not sell the Personal Information of my users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires me to disclose categories of Personal Information I collect and how I use it, the categories of sources from whom I collect Personal Information, and the third parties with whom I share it, which I have explained above.

CalOPPA users have the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information I collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which I collect Personal Information; and (4) specific pieces of Personal Information I have collected about you.
  • Right to Equal Service. I will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request to close your account and I will delete Personal Information about you that I have collected.
  • Right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact us.

I do not sell the Personal Information of my users.

For more information about these rights, please contact us.

Contact Me

Don’t hesitate to contact me if you have any questions.

  • Via Email: info@nevrgivapp.com

This Privacy Policy was created with Termify.